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How to Buy
Caravan Facilities Management, LLC is a leading provider of commercial janitorial, building maintenance
and integrated facility services, serving the automotive industry, entertainment venues, manufacturing
industry, office buildings, college campuses, and healthcare facilities.
Caravan was looking for a true partnership: an equipment supplier that could provide reliable and
versatile products to help them maintain a high level of excellence when cleaning a variety of
applications in an automotive facility, as well as offer prompt response to help minimize downtime
and ensure best-in-class results for their clients.
Caravan turned to Tennant for durable, high quality machines that last, and provide the versatility to
clean a variety of spaces. One of the Tennant machines Caravan uses, an M17 Rider Sweeper-Scrubber
with Pro-Panel™ technology, allows them to clean large areas while providing excellent sight lines to
see what’s behind the machine after cleaning. The dual system allows Caravan crews to collect dust and
debris while also cleaning areas with a scrubbing system.
To be able to meet requests from their customer – often with little or no notice – having dependable
equipment is very important to Caravan’s success. A Tennant service contract enables fast repairs,
ensuring their machines are always up and running to keep all areas of the sprawling plants clean, safe
and operating efficiently. Caravan officials also know their highly trained and responsive Tennant service
technician is just a phone call away, enabling them to quickly meet any cleaning requests.
“Our Tennant service technician goes above and beyond for us weekly. When we need squeegees or
filters between scheduled maintenance, we call him directly. He always comes within a day or two with
the parts we need and the tools to install them, so we never experience any downtime,” said Shawn
Hughes, Operations Director for Caravan Facilities Management.
Tennant’s high-performing solutions and responsive partnership are driving improved productivity
and customer satisfaction for Caravan. “Our Tennant machines have been a blessing. In the past,
our customers have noticed when we were experiencing equipment downtime as the plant
wasn’t as clean as it should have been,” said Shawn Hughes. “Now, with Tennant, we
experience less downtime, resulting in cleaner buildings and positive satisfaction from our
customers. We feel this is due to Tennant quality and service being far superior to anything
else we’ve tried.”
"Partnership is the word that best describes our relationship with Tennant. Plant
management relies on us to keep the floors clean, and we
rely on Tennant to keep our machines running."
SHAWN HUGHESOPERATIONSDIRECTOR FOR CARAVAN FACILITIES
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